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The User Consent Screen is a crucial component of the connect flow that ensures compliance with GDPR (General Data Protection Regulation) requirements. This screen appears as the first screen of the connect process to obtain explicit user consent for data processing and sharing.
The user-consent screen will be shown in the design configured in the partner portal.
Consent Screen

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Why this screen is needed

The User Consent Screen is required for several important reasons:
  • GDPR Compliance: The European Union’s General Data Protection Regulation mandates that users must give explicit consent before their personal data can be processed
  • Data Transparency: Users need to understand what data will be collected, how it will be used, and with whom it will be shared
  • Legal Protection: Both the platform and users are protected by having clear consent documentation
In order to stay fully flexible in the connect flow, it is possible for your app to take over the responsibility of informing the end-user about the GDPR relevant information, before redirecting the user to the Energy Hub Alliance. To inform the Energy Hub about using your own GDPR screen, you need to explicitly set the isUserGdprInformationProvided parameter to TRUE in the Connect URL Request. This disables the Energy Hub Alliance consent screen in the connect flow.

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Best Practices

When you create your own consent screen to inform about the Energy Hub Alliance, we recommend:
  • Present consent options before any data collection begins
  • Make the consent process mandatory - users cannot proceed without providing consent
  • Provide easy access to privacy policies and terms of service
  • Allow users to review and modify their consent preferences at any time